18+
🎮 Free British social play space · Virtual chips only · 18+

Send us a message — we reply on business days

Before getting in touch, take a quick look at the frequently asked questions. Most matters are answered there. If you can’t find the answer, send us a message using the form below or email us directly at info@mountshannon-clare.com.

When you get in touch, tell us which game or page your message is about. If it matters, include the device and browser you were using too. That way we can understand what’s going on and reply quicker. We read messages from players across the United Kingdom and aim to respond within two working days, Monday to Friday.

By sending this form, you’re asking us to process your enquiry under our privacy policy. We don’t pass your details to third parties.

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Email

info@mountshannon-clare.com — general queries
privacy@mountshannon-clare.com — privacy matters

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Response time

We usually get back within 1–3 business days. Public holidays can slow it down a bit, but you rarely wait more than a week.

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Service hours

We handle messages Monday to Friday, 9am–5pm UK time. For urgent gambling concerns: National Gambling Helpline 0808 8020 133 (24/7).

If you need help now, check the Help page or the responsible play page for advice.

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Play responsibly — for entertainment only

Mount Shannon Play is a free social casino. Any “winnings” are just virtual and you can’t swap them for money. The site is for adults only (18+).