Frequently asked
Answers to the common questions
The 14 answers below cover the most important topics. If something is still unclear, get in touch via the contact page.
Yes, they’re all free to play. There are no in-app purchases, no premium tiers, and nothing that asks for a credit card. You only use virtual chips, and you can play as much as you want with them.
No. Mount Shannon Play is just for entertainment. The virtual chips don’t have any monetary value and you can’t swap them for money, gift cards, or anything else worth real-life value in any game.
Nope. There’s no registration, no login, and no user accounts. Just pick a game from the Games menu at the top bar, and you can start playing right away.
The National Gambling Helpline’s free phone line is 0808 8020 133 and is available 24 hours a day, seven days a week. More information is online at begambleaware.org. Peer support and prevention are available through GamCare (gamcare.org.uk). For free advice and information visit GambleAware at gambleaware.org. Research and information on gambling harm is available from BeGambleAware at begambleaware.org.
Yes—Mount Shannon Play runs in your browser on phones and tablets too. It should feel just as smooth as on a computer, and the games are set up for smaller screens.
We only use strictly necessary cookies so the site works and remembers your settings (like your cookie consent). Marketing and analytics cookies run only if you choose to accept them in the cookie banner. For more, see our cookie policy.
No. Mount Shannon Play is strictly for adults aged 18+. Even though the chips are virtual, it uses casino-style mechanics and is only available to adults. If you’re a parent, it’s worth speaking with your tamariki about gambling and internet use.
Nope. Your balance only counts for the current browser session. If you reload the page or close the tab, it starts you back at one thousand chips again. That’s on purpose, so it doesn’t feel like you’re steadily losing ground over time.
Mount Shannon Play is set up so you can’t end up with anything of value from playing. That’s the whole point of the responsible design—no real stakes, just harmless entertainment. There are no sweepstakes mechanics on the site, and it doesn’t give gift-card rewards.
No. We don’t take your name, email, IP address, or anything similar as an identifier when you play. If you get in touch through the contact form, we only process what you send so we can reply. You can check the details in our privacy policy.
We’d love to hear it. Send your idea to info@mountshannon-clare.com or use the contact form. We read suggestions and reply when there’s something to share.
Mount Shannon Play currently doesn’t run third-party ads. If that changes later, we’ll tell you in advance, and any marketing cookies will only be used if you’ve given consent.
Mount Shannon Play runs on HTTPS, so your connection is encrypted. Because it doesn’t take payment details and there’s no login, there’s simply less to attack than with real-money sites. That said, keep it sensible: don’t share passwords and make sure your browser stays updated.
Compulsive play can show up even with virtual chips. Take a break, close the page and come back later. If the concern is recurring, call National Gambling Helpline on 0808 8020 133 or talk with someone you trust. Responsible play applies to every kind of game, not just real-money ones.